An efficient and flexible service process

Automate and optimise your entire service process with Relyon Service Management software.

From planning to the administrative procedures in the field.

An efficient and flexible service process

Automate and optimise your entire service process with Relyon Service Management software. From planning to the administrative procedures in the field.

Planning optimisation

Automatically determine the most efficient planning of your service technicians, saving a lot on travel time and mileage with built-in route optimisation.

Digital work orders

Work orders, inspection reports and other checklists: your service technicians handle all documents digitally with the Relyon Mobile app for Android and iOS.

Installed base management

Direct insight into installation data, service history and maintenance contracts. Not only at the office, but also on site.

Up-to-date stock levels

Depend on current stock information: inventory levels are updated constantly due to the digital registration of used materials.

Integrate with finance software

Relyon Service Management can exchange data with other software, such as your accounting software; no more manual transfer of data.

Complete solution

Your entire service process in one solution: registration of service calls, contract management, planning, digital work orders, reports and everything in between.

Planning optimisation

Automatically determine the most efficient planning of your service technicians, saving a lot on travel time and mileage with built-in route optimisation.

Digital work orders

Work orders, inspection reports and other checklists: your service technicians handle all documents digitally with the Relyon Mobile app for Android and iOS.

Installed base management

Direct insight into installation data, service history and maintenance contracts. Not only at the office, but also on site.

Up-to-date stock levels

Depend on current stock information: inventory levels are updated constantly due to the digital registration of used materials.

Integrated with financial software

Relyon Service Management can exchange data with other software, such as your accounting software; no more manual transfer of data.

Complete solution

Your entire service process in one solution: registration of service calls, contract management, planning, digital work orders, reports and everything in between.

Planning optimisation

Automatically determine the most efficient planning of your service technicians, saving a lot on travel time and mileage with built-in route optimisation.

Digital work orders

Work orders, inspection reports and other checklists: your service technicians handle all documents digitally with the Relyon Mobile app for Android and iOS.

Installed base management

Direct insight into installation data, service history and maintenance contracts. Not only at the office, but also on site.

Up-to-date stock levels

Depend on current stock information: inventory levels are updated constantly due to the digital registration of used materials.

Integrated with financial software

Relyon Service Management can exchange data with other software, such as your accounting software; no more manual transfer of data.

Complete solution

Your entire service process in one solution: registration of service calls, contract management, planning, digital work orders, reports and everything in between.

What our customers say

Relyon Service Management software

Efficient planning of your service technicians

The Relyon digital planboard enables you to determine the most efficient schedule for your service staff. The planning overview is updated in real-time and provides insight into outstanding work orders and the current locations and activities of field technicians.

Planning based on SLAs, territories and priorities

Savings in travel time and mileage

Faster processing of more jobs

Increase in customer satisfaction

Digital work orders with the app for Android and iOS

The Relyon Mobile app for smartphone and tablet fully digitises the processing of work orders, thereby eliminating all paperwork. Technicians in the field can access all relevant customer data, such as installed base and service history, on site. Once the customer has electronically signed the work order, it is available at the office and ready for invoicing.

Digital inspection reports and checklists

Registration of hours worked and used materials

Attached documents and plans

Offline capabilities

Insight and control from the Service Center

The Service Center is the cockpit from where you manage your service process. It stores data about customers, maintenance contracts, installed base and service history. You can instantly view the status of pending work orders and the completed work orders that are ready for invoicing.

Work order data from the field is directly available at the central office; constant updating of inventory levels and service history

Interface with financial software

Short lead time from order to invoicing

Customers

Since Bandenservice Zuid-West started working with Relyon and AFAS software, things have calmed down within the company. Due to the high degree of automation, the tyre specialist can now switch more quickly; the customers are more satisfied than ever.

 

Nestlé Professional was introduced to the Relyon service management software by its dealers, and was quickly convinced of its many benefits. Today, Nestlé’s service process runs much more efficient and the management information is invaluable.

 

It has taken away a lot of stress, for ourselves as well as for the customers. For the customer it is clear now: a deal is a deal. That’s a promise we can keep every time.

Piet van der Veer, Bandenservice Zuid-West 

I have rarely seen a system that is this easy to use. Even foreign affiliates of Nestlé now visit us to see how we do things over here.

René Akerboom, Nestlé Professional

Since Bandenservice Zuid-West started working with Relyon and AFAS software, things have calmed down within the company. Due to the high degree of automation, the tyre specialist can now switch more quickly; the customers are more satisfied than ever.

 

It has taken away a lot of stress, for ourselves as well as for the customers. For the customer it is clear now: a deal is a deal. That’s a promise we can keep every time.

Piet van der Veer, Bandenservice Zuid-West 

Nestlé Professional was introduced to the Relyon Service Management software by its dealers, and was quickly convinced of its many benefits. Today, Nestlé’s service process runs much more efficient and the management information is invaluable.

 

I have rarely seen a system that is this easy to use. Even foreign affiliates of Nestlé now visit us to see how we do things over here.

René Akerboom, Nestlé Professional

These companies chose Relyon Service Management:

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